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Please use this identifier to cite or link to this item: http://hdl.handle.net/1860/3753

Title: Ipl2 website evaluation: a case study of the Internet Public Library redesign
Authors: Kusunoki, Diana
MacDonald, Craig
Abels, Eileen
Khoo, Michael
Keywords: Internet Public Library
Issue Date: 15-Apr-2010
Series/Report no.: IST Research Day 2010 posters
Abstract: The present study discusses the methods used as well as the issues encountered while conducting ipl2 (formerly the Internet Public Library) website evaluation and redesign over the last six months. Researchers on the ipl2 team tailored the study to address key issues and assess users’ perceptions of the new site. A total of 19 undergraduate and graduate students from the iSchool at Drexel University were recruited to participate in the study. The study was divided into three phases: user testing with paper prototypes, heuristic evaluation, and user testing with the live ipl2 site. For each phase, researchers took existing knowledge of issues into consideration when refining the following phases. Moreover, during initial implementation of each phase, the researchers calibrated their evaluation tools, eliciting pointed results specifically used to inform redesign. Findings from Phases 1 and 2 identify issues from 5 categories: search and browse functionality, information overload, naming conventions, visibility, and aesthetics. Findings from Phase 3 indicate a significant improvement in the overall functionality and quality of the new site as expressed by participants. Various issues with the redesigned ipl2 website have surfaced and been addressed during the evaluation process. Nevertheless, the ipl2 team is currently addressing and planning to resolve many of the remaining issues identified by this study. The findings from this study will also serve as the basis for revising the current evaluation method to conduct more rigorous testing in future research.
URI: http://hdl.handle.net/1860/3753
Appears in Collections:Research Day Posters (IST)

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