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The nature and processes of IT-related change
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|Title: ||The nature and processes of IT-related change|
|Authors: ||Gasson, Susan|
|Keywords: ||Management Of Change;Information Systems Development;Methodologies;User-Participation|
|Issue Date: ||Dec-1995|
|Publisher: ||Chapman & Hall|
|Citation: ||Paper presented at IFIP WG 8.2 Conference, Cambridge, UK.|
|Abstract: ||This paper presents the findings of an empirical survey of senior IT managers' perceptions of their company's approach to IT-related change in the UK. The survey was based upon a theoretically-derived framework for the classification of information systems development approaches: this is used to map trends in development approaches graphically. The findings of this study are also used to examine the feasibility of academic, business-process oriented approaches to IT-change strategies, which encourage high degrees of user-participation in the change process - an examination that has largely been missing from contemporary discussions of IT-related organisational change.
The paper thus has important implications for research and practice. Specifically, the findings suggest that the overall management approach to IT-related change is less critical to the extent of user-participation in the overall change-process than is the question of whether system development is performed in-house or by a third-party. Additionally, these findings demonstrate the overriding preponderance of technical/functional approaches to IS development during the system design stage of development, regardless of whether a business/organisational or a technical/functional emphasis is given to the IT-related change overall.|
|Appears in Collections:||Faculty Research and Publications (IST)|
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