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A framework for behavioral studies of social cognition in information systems
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http://hdl.handle.net/1860/1988
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| Title: | A framework for behavioral studies of social cognition in information systems |
| Authors: | Gasson, Susan |
| Keywords: | Social Cognition
Technological Frames
Mental Models
IS Design
Sensemaking
Improvisation |
| Issue Date: | Apr-2004 |
| Citation: | Paper presented at ISOneWorld Conference, Las Vegas, NV. |
| Abstract: | This paper examines framing processes in organizational information system definition, acquisition and use. Three theoretical lenses of social cognition are required to understand how individuals and groups frame IS problems and solutions. These are: (i) socially-situated cognition, (ii) socially-shared cognition, and (iii) distributed cognition. These three perspectives are often conflated in studies of that study mental models or framing in an IS context. The separation of analytical "levels" reveals different interiors of the "black box" of organizational IS design and adaptation, which are not well understood. In particular, this methodological framework highlights different assumptions concerning whether mental models are static or dynamic, and whether cognition is a property of individuals, groups, or technological systems. |
| URI: | http://hdl.handle.net/1860/1988 |
| Appears in Collections: | Faculty Research and Publications (IST)
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